Terms of service

INTRODUCTION This electronic record complies with the Information Technology Act, 2000, and the rules under it. It is an electronically generated document that does not require any physical or digital signature.

This document is published in compliance with Rule 4(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which mandates the publication of terms, conditions, privacy policies, and usage rules for website access or usage.

OVERVIEW The domain name https://theloffy.com/ ("Website") and its related sub-domains, services, and tools are operated by The Loffy ("we," "us," "our"). By accessing the Website or purchasing products through it, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all Website users, including browsers, customers, merchants, and contributors.

Please read these Terms carefully. If you do not agree or are not eligible to be bound by these Terms, you may not use the Website or its services. Any new features added will also be subject to these Terms. We may update or modify these Terms at our discretion, notifying users via email or conspicuous notices on the Website. Continued use of the Website constitutes acceptance of such changes.

SECTION 1 – ELIGIBILITY By using our Website, you confirm that you are of legal age in your jurisdiction or have the consent of your guardian. If representing an entity, you affirm that you have the authority to bind the entity to these Terms. We reserve the right to terminate accounts if eligibility criteria are not met.

SECTION 2 – GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. Your data (excluding credit/debit card information) may be transferred unencrypted across networks to meet technical requirements. Credit/debit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission. The headings in these Terms are included for convenience only.

SECTION 3 – ACCURACY OF INFORMATION We strive for accuracy but do not guarantee the completeness or timeliness of Website information. The material is for general informational purposes and should not solely guide decisions. Historical information may not be current.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES Prices and services are subject to change without notice. We are not liable for modifications, suspensions, or discontinuations of services.

SECTION 5 – PRODUCTS OR SERVICES Products may be exclusively available online and are subject to returns per our Returns and Refunds Policy. Images and depictions are artistic representations and may not reflect exact products.

We reserve the right to limit sales by region, jurisdiction, or individual discretion and to discontinue products or services without prior notice. We do not guarantee product quality or that errors in services will be corrected.

SECTION 6 – SUBSCRIPTION PLAN AND PAYMENT TERMS You can purchase products on a subscription basis. By initiating a transaction, you consent to provide accurate payment information and authorize us to process payments via third-party providers. Subscriptions renew automatically unless canceled. Payments are non-refundable except as stated otherwise.

To cancel a subscription, contact us at info@theloffy.com. Subscription details can be reviewed in your account.

SECTION 7 – ACCOUNT REGISTRATION Registered accounts provide additional access to services. By creating an account, you are responsible for maintaining its confidentiality and security. We are not liable for unauthorized account use.

Guest users may make purchases without creating an account, but their details will not be saved.

SECTION 8 – BILLING AND ACCOUNT INFORMATION We reserve the right to refuse or limit orders at our discretion. You must provide accurate and current billing information to complete purchases. For more details, refer to our Returns and Refunds Policy.

SECTION 9 – OPTIONAL TOOLS We may provide access to third-party tools "as is." We are not liable for issues arising from their use. Ensure you review and agree to third-party terms before use.

SECTION 10 – THIRD-PARTY LINKS Our Website may contain third-party content or links. We are not responsible for their accuracy or practices. Transactions with third parties are at your own risk.

SECTION 11 – USER SUBMISSIONS By submitting comments or content, you grant us a non-exclusive, worldwide, royalty-free license to use and distribute your submissions. Submissions must not violate any third-party rights or laws.

SECTION 12 – COMMUNICATION CONSENT By using our Website, you consent to receive communications from us, including promotional messages.

SECTION 13 – PERSONAL INFORMATION Your personal information is governed by our Privacy Policy.

SECTION 14 – ERRORS AND OMISSIONS We reserve the right to correct errors, inaccuracies, or omissions on the Website and cancel affected orders.

SECTION 15 – PROHIBITED USES You agree not to use the Website for unlawful or unauthorized purposes, including but not limited to transmitting harmful content, infringing intellectual property rights, or violating laws.

SECTION 16 – INTELLECTUAL PROPERTY All Website content, excluding user submissions and licensed third-party materials, is our intellectual property. You may not use it for commercial purposes without authorization.

SECTION 17 – REFERRALS AND REWARDS Referral and reward programs, if any, are subject to terms specified at the time of the program.

SECTION 18 – WARRANTIES AND LIABILITY The Website and services are provided "as is." We disclaim all warranties, and our liability is limited to the maximum extent permitted by law.

SECTION 19 – INDEMNIFICATION You agree to indemnify us against claims or damages arising from your breach of these Terms or violations of third-party rights.

SECTION 20 – SEVERABILITY If any provision is deemed unenforceable, it does not affect the validity of the remaining provisions.

SECTION 21 – TERMINATION These Terms remain effective until terminated by you or us. Termination does not affect accrued rights or obligations.

SECTION 22 – ENTIRE AGREEMENT These Terms constitute the entire agreement between you and us, superseding prior agreements.

SECTION 23 – GOVERNING LAW These Terms are governed by Indian laws, with jurisdiction in Mumbai. Disputes will be settled via arbitration in Mumbai under the Arbitration and Conciliation Act, 1996.

SECTION 24 – ASSIGNMENT You may not transfer rights under these Terms without our consent. We may assign rights at our discretion.

SECTION 25 – GRIEVANCE REDRESSAL For complaints, contact our Grievance Officer:

Mr. Axay Kotadiya
Director, The Loffy
PLOT NO 87, 2ND FLOOR, SY NO 356, T P S 4, DIWALI BAUG INDUSTRIAL SOCIETY, ANKUR SOCIETY, Ankur Chaukadi, A K ROAD, Surat, Gujarat, 395008
Email: info@theloffy.com
Phone: +91-7202091910

(Mon – Fri, 10:00 AM – 6:00 PM)

SECTION 26 – CONTACT US For questions regarding these Terms, contact us at info@theloffy.com.